Effective Date: April 23, 2025

Jurisdiction: Canada

These Terms and Conditions govern your access and use of the Bonita-All In One Software, a service provided by Bonita Pro Services, and powered by the GoHighLevel platform under a white-label license. By using the Software, you agree to these Terms and our Privacy Policy.

1. Who We Serve

Bonita-All In One Software is intended for small-sized organizations,

small businesses, and individual professionals who require marketing, CRM, automation, and communication tools.

2. Account and Access

To use the Software, you must:

• Be at least 18 years old

• Provide accurate account and payment details

• Use the platform only for lawful, professional purposes

You are responsible for all activity under your account, including those by employees or contractors you authorize.

3. Subscription and Fees

a. Subscription Model:

Bonita-All In One Software is available by monthly or annual subscription. Access begins only after:

• Payment of a one-time setup fee, and

• Completion of onboarding (if applicable)

b. Refund Policy

All fees, including setup and subscription charges, are non-refundable. This includes partial months, upgrades, downgrades, or unused service time.

c. Support & Additional Charges

We offer customer support to help you resolve issues. However, some technical support may result in additional charges, depending on the request's scope. These charges will be communicated in advance.

4. Free Trial (By Request Only)

A one-month free trial may be offered only upon written request and approval by Bonita Pro Services. We reserve the right to refuse or limit trial requests at our discretion.

5. Training

Following setup, users are entitled to up to four (4) hours of free training, delivered virtually. Additional training or consulting time may incur additional fees.

6. Permitted Use

You agree not to:

• Use the Software for any illegal or fraudulent activity

• Share your account login with unauthorized users

• Attempt to reverse-engineer or copy the platform functionality

• Resell access without express written permission

Bonita Pro Services reserves the right to suspend or terminate access for any user violating these terms or applicable laws.

7. Intellectual Property

The Software interface, tools, and branding specific to Bonita-All In One Software are the property of Bonita Pro Services, while the underlying infrastructure is the intellectual property of GoHighLevel LLC.

You are granted a limited, non-exclusive, non-transferable right to use the Software under these Terms.

8. Third-Party Tools & Integrations

The Software may integrate with third-party services (e.g., Google, Facebook, Stripe). Your use of these services is subject to their own terms and privacy policies. Bonita Pro Services is not liable for the availability or accuracy of these third-party tools.

9. Data Privacy

Your use of the Software is governed by our Privacy Policy. As a white-label provider, your data is stored securely on GoHighLevel’s infrastructure. We do not sell or disclose your data except as required by law or to provide technical support.

10. Limitation of Liability

To the fullest extent permitted by law, Bonita Pro Services is not liable for:

• Loss of revenue, profits, or data

• Downtime or service disruptions caused by third-party providers

• Any indirect, incidental, or consequential damages

Our total liability under this agreement will not exceed the amount you paid in 1 month prior to the incident.

11. Indemnification

You agree to indemnify and hold harmless Bonita Pro Services, its affiliates, and partners from any claims, liabilities, damages, or legal fees resulting from:

• Your violation of these Terms

• Misuse of the Software

• Your content or customer data hosted within the platform

12. Termination

You may cancel your subscription at any time. However, no refunds will be issued for any remaining period. We reserve the right to suspend or terminate your account if:

• You fail to pay on time

• You violate these Terms

• Required by law or court order

13. Modifications to the Service

We may modify or discontinue any part of the Software at any time, including features or pricing. Changes will be communicated through email or platform announcements.

14. Jurisdiction and Dispute Resolution

These Terms are governed by the laws of the Province of Ontario, Canada. Any disputes will be resolved through:

• Good-faith negotiation first

• Failing that, resolution in the courts of competent jurisdiction in Ontario.

15. Contact Information

For questions or support, contact us at:

Bonita Pro Services

Mailing Address: 150 Elgin St, Ottawa ON K2P 2P8

📧 Email: [email protected]

📞 Phone: 613-703-6060

🌐 Website: www.bonitaforcommunity.com