Effective Date: March 03, 2025
Bonita-All In One Software (“we,” “our,” or “us”) is a service offered by Bonita Pro Services to help individuals, small businesses, and organizations manage their customer relationships, marketing automation, and communications. This software is powered by the GoHighLevel platform under a White Label agreement. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our software.
1. Information We Collect
We collect information to provide, improve, and secure our services. The types of information we may collect include:
a. Information You Provide to Us:
Your name, email address, phone number, and business information when creating an account.
Billing and payment details.
Communications and customer support requests.
b. Information Collected Automatically:
Device information (e.g., IP address, browser type).
Log data (e.g., usage patterns, page views, date/time of activity).
Cookies and similar technologies to analyze performance and provide support.
c. Client/Customer Data
If you are a business using our software to manage your clients or customers, you may input data about them into the platform. We treat all this data as confidential and only use it to provide the services you've requested.
2. How We Use Your Information
We use your information to:
Operate and maintain the Bonita-All In One Software.
Improve the functionality and user experience of our platform.
Communicate with you about your account, services, updates, and promotions.
Provide customer support and technical assistance.
Comply with legal obligations and enforce our Terms of Use.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share information in the following ways:
Service Providers: We may share data with vendors (e.g., hosting, analytics, payment processors) who help us deliver our services.
Legal Compliance: We may disclose information if required by law or in response to valid legal requests.
Platform Provider (GoHighLevel): Your data is stored and processed on GoHighLevel’s infrastructure. They do not access your data unless required for technical support or legal compliance, as outlined in their Privacy Policy. By using our software, you consent to the international transfer of your data where providers might be located.
4. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, or alteration. Our platform benefits from GoHighLevel's enterprise-grade security features.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data:
The right to access, update, or delete your information.
The right to opt-out of certain data uses.
The right to data portability.
You can make requests by contacting us at [email protected]
6. Cookies and Tracking
We and our third-party partners use cookies and similar tracking technologies to understand user activity and improve performance. You can control or disable cookies through your browser settings.
7. Data Retention
We retain your information for as long as your account is active or as necessary to fulfill the purposes outlined in this policy. We may retain data to comply with legal obligations, resolve disputes, or enforce our agreements.
8. Third-Party Integrations
Bonita-All In One Software allows you to integrate with third-party services (e.g., Google, Facebook, Stripe). Your interactions with these services are governed by their respective privacy policies.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
10. International Users
If you access our software from outside Canada or the United States, please note that your data may be transferred to, stored, and processed in countries with data protection laws that may differ from those in your jurisdiction.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Bonita Pro Services
Email: [email protected]
Phone: 613-703-6060
Website: www.bonitaforcommunity.com
